FILING A COMPLAINT AGAINST AN ACCSC-ACCREDITED SCHOOL
A complaint may be filed by any party who believes that an accredited or initial applicant school is not in compliance with ACCSC requirements. Schools that are accredited by ACCSC are required to have a published procedure for handling student complaints. An overview of the Complaint Procedure is available here.
While it is not required for a student to file a complaint with a school to file a complaint with ACCSC, a school’s complaint process may lead to a more personal resolution of an issue. Click here for guidance on school complaints.
Complaints may be submitted to ACCSC via email at complaints@accsc.org or via mail to:
2101 Wilson Boulevard, Suite 302, Arlington, VA 22201
for more information:
complaints@accsc.org
703.247.4516
COMPLAINT PROCESS
All complaints must be received by the Commission in writing. Review the steps contained in the ACCSC Complaint Form. Upon receipt of a complaint, the Commission will forward a copy of the complaint to the school for a response.
- Click here for information on submitting an anonymous complaint.
- Although one possible outcome of the complaint process may be the resolution of a dispute between parties, the Commission does not act as an arbitrator or mediator and does not intervene in cases of disciplinary action or dismissal or review decisions in such matters as admission, grades, graduation, fees, and similar cases. Learn more about the process here.
- In reviewing the allegations and the school’s response, the Commission looks to determine whether a school is in compliance with the ACCSC Standards of Accreditation.