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Complaints

The Commission's primary responsibility in reviewing complaints is to ensure that member schools remain in continuous compliance with accreditation requirements.

Filing a Complaint Against an ACCSC-Accredited school

Schools that are accredited by the ACCSC are required to have a published procedure for handling student complaints. 

  • If a student does not feel that the school has adequately addressed a complaint or concern, the student may consider contacting the Accrediting Commission using the ACCSC Complaint Form.
  • If a student has questions about the complaint process, they are encouraged to contact ACCSC at complaints@accsc.org.



Complaint Process

All complaints must be received by the Commission in writing. Upon receipt of a complaint, the Commission will forward a copy of the complaint to the school for a response.

  • Schools are given a period of time upon receipt of the complaint to prepare a response addressing the alleged areas of non-compliance with the Commission's requirements.
  • In all cases, both the school and complainant are notified of the final disposition of the complaint.

    Although one possible outcome of the complaint process may be the resolution of a dispute between parties, the Commission does not act as an arbitrator. 


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