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Complaints

The Commission's primary responsibility in reviewing complaints is to ensure that member schools remain in continuous compliance with accreditation requirements.

Filing a Complaint Against an ACCSC-Accredited school

Schools that are accredited by the ACCSC are required to have a published procedure for handling student complaints. 

  • If a student does not feel that the school has adequately addressed a complaint or concern, the student may consider contacting the Accrediting Commission using the ACCSC Complaint Form.



Complaint Process

All complaints must be received by the Commission in writing. Upon receipt of a complaint, the Commission will forward a copy of the complaint to the school for a response.

  • Schools are given a period of time upon receipt of the complaint to prepare a response addressing the alleged areas of non-compliance with the Commission's requirements.
  • In all cases, both the school and complainant are notified of the final disposition of the complaint.

    Although one possible outcome of the complaint process may be the resolution of a dispute between parties, the Commission does not act as an arbitrator. 


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